Category Archives: Technical Service

Synesso Technical Service: Installing a MVP Hydra with a Line Boost System

First, we will attach our filtered water source (we use a braided hose in the video) to the inlet of the boost pump. Then connect the output line (marked in red) of the boost pump to the inlet of the pressure regulator using the supplied braided hose. You will also connect the steam fill line…

Synesso Technical Service: Adjusting MVP Steam Handles

Tools Required: Two 7/16” wrenches 9/16” wrench Flat head screwdriver Food grade lubricant  Blue Loctite Teflon O-ring (Synesso part no. 1.4622) The first step is to loosen (do not remove) the 9/16” bolts on both sides of the machine and remove all flat head screws along the lower edge of the upper front panel. Pull…

Synesso Technical Service: Flow Rate Check

To check your grouphead flow rate, remove the basket from your portafilter and ensure the dispersion screen and screw are installed. Engage the grouphead at full brew pressure and use a shot glass or other container with a known volume to measure the quantity of water dispensed. You should get around two ounces of water…

Synesso Technical Service: Create and Save a Recipe on MVP Hydra

First, hold left on the grouphead handle to set the brew group to M or Manual mode. Grind and tamp the coffee in the portafilter, then engage and begin the espresso shot in preinfusion by shifting left once on the grouphead. Preinfuse the coffee until it starts to drip, then shift left again to ramp…

Synesso Technical Service: How to Drain the Brew Tank

WARNING: The video depicts a service job intended for a trained service technician. Do not attempt this on a hot machine. Failure to turn off machine may result in severe injury! Unplug your machine before removing any body panels. Failure to cut power to the machine may result in high voltage shock or other severe…

Synesso Technical Service: Descaling the Steam Tank

WARNING: The video depicts a service job intended for a trained service technician. Do not attempt this on a hot machine. Failure to turn off machine may result in severe injury! Unplug your machine before removing any body panels. Failure to cut power to the machine may result in high voltage shock or other severe…

Synesso Technical Service: How to Drain the Steam Tank

WARNING: The video depicts a service job intended for a trained service technician. Do not attempt this on a hot machine. Failure to turn off machine may result in severe injury! Unplug your machine before removing any body panels. Failure to cut power to the machine may result in high voltage shock or other severe…

Synesso Technical Service: Descaling Heat Exchangers

WARNING: The video depicts a service job intended for a trained service technician. Do not attempt this on a hot machine. Failure to turn off machine may result in severe injury! Unplug your machine before removing any body panels. Failure to cut power to the machine may result in high voltage shock or other severe…

Synesso Technical Service: Changing a Grouphead Gasket

Step 1: Take the portafilter out, then remove the diffuser screw and screen with a small flathead screwdriver. Step 2: Use an awl or pick to gently remove the old gasket from the grouphead. TIP: to gain leverage, insert the awl or pick into the outer edge of the old gasket using the grouphead cutouts….